A typical question is whether BPO is similar to a call center. Whilst there’s overlap, they’re not identical. Call centers certainly are a subset of BPO, specifically less than entrance-office BPO, specializing in customer interactions like managing inquiries or issues. RPA automates repetitive and rule-centered tasks usually performed by individuals. https://reallivesocial.com/story5984946/5-tips-about-bpo-150mm-you-can-use-today